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Conditions of Use

 

2015 Badlandsgear Shipping and Return Policy

SHIPPING POLICY

Shipping Deadlines:

Orders will generally ship out within one business day on in-stock items.

Expedited orders may ship out the same day as ordered depending on when the order is received.

Carriers:

Badlandsgear ships by UPS or USPS for domestic orders. Unless otherwise specified, orders will be shipped by standard UPS Ground service or USPS. Please note that certain product that is classified ORMD will not be shipped by air under any circumstances.

Freight Costs

Badlandsgear will add freight charges to the customer's invoice for all orders, unless otherwise specifically agreed to before the order is shipped.

Parcel Insurance:

Badlandsgear will insure parcels at the published carrier insurance rate and bill the customer unless otherwise instructed by the customer in writing. Should the customer choose to self-insure, Badlandsgear has no liability for lost or damaged parcels, once the parcel leaves any of our warehouses.

International Shipments

Please note:

1) Certain products and brands distributed by Badlandsgear are not available for export. Check with your sales representative for details.

2) Badlandsgear is not responsible for estimating, or paying Customs Duties, Fees, Taxes, and or Brokerage Costs. Also Badlandsgear is not responsible for any product(s) held or seized by Customs or Government Agents: it is the importer's responsibility to know and abide by all laws, codes, and restrictions on products ordered through Badlandsgear.

RETURN POLICY:

It is Badlandsgear’s greatest desire to provide great products at a good price, but sometimes mistakes happen.

Warranty Concerns

You should have received warranty information from the manufacturer of your items. All warranty returns must be sent back to the manufacturer. It will be necessary to contact them for warranty issues.

ORDERED THE WRONG PRODUCT:

When purchasing items by size pay particular attention to the size charts provided on our site.

Badlandsgear customers MUST obtain a Return Authorization # before attempting to return any merchandise to Badlandsgear. Certain Manufacturers insist on defective or damaged merchandise being returned directly to them, so you need to check with us first!

To be eligible for return the item(s) must meet the following criteria:

1) Badlandsgear must be notified of the intent to return the item(s) within 15 days of our shipping date.

2) The item(s) must be in their original condition, unopened, and with no retail markings or stickers.

Badlandsgear will not accept any returned merchandise without a valid RA#.

To obtain an RA #, call 1 (575) 479-7038, or email us at admin@ Badlandsgear.com. A customer service representative will give you an RA # that must be clearly indicated on the outside of the return parcel, as well as on any paperwork.

RA#'s are valid for 15 days and the return must be received by Badlandsgear at the below address in that timeframe for credit.

Return merchandise to:

Badlandsgear LLC

Att: Returns RA#__________

80 Spanish Daggers

Alamogordo, NM 88310

Any returns shipped to any other address will not be processed and no credit will be provided.

RESTOCKING FEES:

Non-defective merchandise returned to Badlandsgear for any reason other than a misshipment of product will be subject to a restocking fee of 20%.

EXCLUSIONS

We will not be able to issue an RA# for discontinued or Special Ordered items, unless they are defective.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Badlandsgear.net and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.


REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Badlandsgear.net reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Badlandsgear.net and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Badlandsgear.net and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify Badlandsgear.net or its associates for all claims resulting from content you supply. Badlandsgear.net has the right, but not the obligation, to monitor and edit or remove any activity or content. Badlandsgear.net takes no responsibility and assumes no liability for any content posted by you or any third party.


RISK OF LOSS

All items purchased from Badlandsgear.net are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please refer to our Shipping & Returns policy for more details.


PRODUCT DESCRIPTIONS

Badlandsgear.net and its associates attempt to be as accurate as possible. However, Badlandsgear.net does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Badlandsgear.net is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: THIS SITE IS PROVIDED BY Badlandsgear.net ON AN "AS IS" AND "AS AVAILABLE" BASIS. Badlandsgear.net MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Badlandsgear.net DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Badlandsgear.net DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Badlandsgear.net ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Badlandsgear.net WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.


APPLICABLE LAW

By visiting Badlandsgear.net , you agree that the laws of the state of New Mexico, DEFINE_COUNTRY, without regard to principles of conflict of laws, will govern these Conditions of Use and disputes of any sort that might arise between you and Badlandsgear.net or its associates.


DISPUTES

Any dispute relating in any way to your visit to Badlandsgear.net or to products you purchase through Badlandsgear.net shall be submitted to confidential arbitration in New Mexico, DEFINE_COUNTRY, except that, to the extent you have in any manner violated or threatened to violate Badlandsgear.net intellectual property rights, Badlandsgear.net may seek injunctive or other appropriate relief in any state or federal court in the state of New Mexico, US, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Badlandsgear.net . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time without notice. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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